Privacy Policy

1. Information We Collect

Stream Bridge collects and processes the following types of information to provide and improve our service:

• Account Information: Email address, username, and optional company name
• Device and Session Data: Information about your devices, encoding sessions, and streaming activity necessary for service operation
• Usage Analytics: Data about how you use Stream Bridge to help us improve the platform
• Technical Data: Information required for streaming functionality, including network conditions and performance metrics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Stream Bridge service
• Process and transmit your video streams as requested
• Manage your account and provide customer support
• Monitor service performance and troubleshoot issues
• Send important service-related communications
• Analyze usage patterns to enhance user experience

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at [email protected].

6. Third-Party Services

Stream Bridge may use third-party services to help operate our platform. These services may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].